Refund Policy

This Refund Policy explains how refunds are handled for payments made to TopUni Network, operated by TOPUNI EVENTS SERVICES LLP (“we,” “our,” “us”).

By registering for our events or services, you (“user,” “participant,” “customer”) agree to the terms outlined below.

1. General Refund Terms

All registrations, event fees, and service charges paid to TOPUNI EVENTS SERVICES LLP are generally non-refundable, unless:

  • The event is cancelled by us

  • The event is postponed and you choose not to attend on the new date

  • A duplicate payment has been made unintentionally

  • A special refund situation is approved by our support team

Refund eligibility is assessed on a case-by-case basis.

2. Refund Processing Time

If a refund is approved:

  • The refunded amount will be credited to the customer’s bank account within 3 to 4 days.

  • Refunds will be processed using the original payment method, unless otherwise required.

Please note that delays caused by banks or payment gateways are beyond our control.

3. Non-Refundable Situations

Refunds will not be granted for:

  • Change of mind after registration

  • Inability to attend the event due to personal reasons

  • Incorrect information provided during registration

  • Partial attendance or dissatisfaction based on subjective experience

  • Any situation not covered under Section 1

4. Event Changes

If an event is modified, rescheduled, or relocated:

  • You will be notified through email, SMS, or phone

  • If you are unable to attend the revised schedule, you may request a refund (subject to verification)

5. How to Request a Refund

To request a refund, please contact us:

TOPUNI EVENTS SERVICES LLP
Email: info@topuninetwork.com
Phone: +91 9000 564 555
Website: https://topuninetwork.com

Include the following details:

  • Full name

  • Registered mobile number & email

  • Event name

  • Payment receipt or transaction ID

  • Reason for refund request

6. Policy Updates

We may update this Refund Policy at any time. The latest version will always be available on our website.